Terms of service

Welcome to Critter Crate! These Terms of Service ("Terms") govern your access to and use of the Critter Crate website and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

1. Use of Services

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Critter Crate or users of the Services or expose them to liability.

2. Account Registration

To access certain Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for all activities that occur under your account.

3. Product Availability

All products available on Critter Crate are subject to availability. We reserve the right to discontinue any products at any time. We do not guarantee that all products listed will be available at the time of your order.

4. Pricing and Payment

Prices for our products are subject to change without notice. We are not responsible for typographical errors regarding price or any other matter. You agree to pay all charges incurred by you or any users of your account and credit card at the prices in effect when such charges are incurred.

5. Returns and Refunds

Our Returns and Refunds policy governs the return of products purchased from Critter Crate. Please review this policy to understand your rights and obligations concerning returns and refunds.

6. Intellectual Property

The content, features, and functionality on the Critter Crate site, including but not limited to text, graphics, logos, images, and software, are the exclusive property of Critter Crate and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7. Limitation of Liability

Critter Crate will not be liable for any damages of any kind arising from the use of our Services or from any information, content, materials, products, or services included on or otherwise made available to you through our Services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

8. Changes to Terms

We reserve the right to make changes to these Terms at any time. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

9. Governing Law

These Terms and your use of the Services are governed by and construed in accordance with the laws of the jurisdiction in which Critter Crate operates, without regard to its conflict of law provisions.

10. Contact Information

For any questions about these Terms, please contact us at [email protected].